Branding Settings

Customize your workspace aesthetics, dashboard colors, and email template headers to match your company's identity.

1. Accessing Branding Settings

Go to Settings → Admin → Workspace Branding.

Workspace Logo: Upload a high-resolution PNG or SVG logo. This logo is shown in the top left of the agent dashboard navigation bar and inside outbound email headers.
Favicon: Upload a square icon (.ico or .png) displayed in agent browser tabs.
Dashboard Theme:
- Select whether to enforce a Light Theme, Dark Theme, or allow agents to choose individually (System Default).
- Customize the sidebar highlight color (e.g. choose your corporate brand color).

If your enterprise subscription includes white-labeling:

Custom Domain: Map the agent dashboard to your own subdomain (e.g. support.yourcompany.com).
Remove "Powered by Omnix": Toggle to hide branding badges from customer-facing web chat widgets.