Billing and Subscriptions
Manage your subscription tier, billing contact, and payment invoices.
1. Changing your Subscription Plan
To view your current plan details and upgrade options:
- Go to Settings → Admin → Billing.
- Click Change Plan.
- Select your plan:
- Growth: Best for small teams. Includes standard channels and template messaging.
- Enterprise: Best for large operations. Adds advanced telephony, IVR, custom branding kits, and higher rate limits.
- Click Confirm Upgrade. The price difference will be prorated on your next billing cycle.
2. Managing Payment Methods
- Add Card: Click Add Payment Method to connect a credit or debit card.
- Set Primary: If you have multiple cards connected, select which card is billed automatically.
- Billing Email: Configure where monthly invoices are sent.
3. Telephony and Channel Charges
In addition to your base plan subscription:
- Virtual phone numbers incur a monthly rental charge.
- Outbound SMS and Voice calls are billed per minute/message according to regional rates.
- WhatsApp Template messages are charged per conversation according to Meta’s pricing.
- You can monitor these charges in the Usage Details section of the billing panel.