If You Can Draw It, You Can Automate It.
The Workflow Builder is the engine of your command center. Visually orchestrate every step of your communication processes, from simple auto-replies to complex, multi-stage IVR systems and AI-driven escalations.
The Complete Tool Library
Build any process imaginable with our comprehensive library of tools for logic, communication, and data management.
Flow Control Tools
If
Branches the flow based on a true/false condition.
Switch
Branches the flow based on a variable's value.
Delay
Pauses the workflow for a specified duration.
Iterate
Loops over an array of items.
Messaging Tools (Text-Based)
Send Message
Sends a text message to the user in the current conversation.
Prompt for Input
Sends a message and waits for the user's reply.
AI Agent Handoff
Hands the conversation to an AI agent for intelligent interaction.
Handoff to Human
Alerts human agents that a user needs assistance.
End Conversation
Sets the conversation's final status (e.g., closed).
Call Flow Tools (Voice)
Answer Call
Answers the incoming phone call.
Hangup Call
Terminates the current phone call.
Play Audio
Plays a pre-recorded audio file.
Text to Speech
Synthesizes text into speech and plays it to the caller.
IVR Menu
Executes an Interactive Voice Response menu.
Enter Call Queue
Places the caller into a specified call queue.
Voicemail
Plays a greeting and records a voicemail.
System & Data Tools
Set Data
Sets or updates a variable in the workflow's data store.
Webhook
Sends an HTTP request to an external URL or API.
Notification
Sends an in-app notification to a specific user.
Sends an email, typically for internal system notifications.
Experience the Power of Omnix
Unify, automate, and orchestrate your communications. Deploy your first AI agent in minutes.