Total Context. Zero Confusion.
The Unified Inbox is your single source of truth, consolidating every conversation into one chronological timeline to empower your team with a complete understanding of the customer's history.
One Contact, One Timeline
Stop searching for context. See every email, SMS, WhatsApp message, and call log in a single, seamless thread, exactly as it happened.
Everything You Need, At a Glance
The sidebar provides complete context without ever leaving the conversation. Empower your agents with the information they need to resolve issues efficiently.
- Contact Profiles: View key details, tags, and conversation history.
- Internal Notes: Collaborate privately with your team right in the timeline.
- Integrated Ticketing: Create, link, and view support tickets related to the conversation.
The Perfect Partnership
Let AI handle the routine work. When human expertise is needed, Omnix ensures a seamless handoff with full context, so your team can step in without missing a beat.
- AI agents qualify leads and answer common questions.
- Human agents receive a clear notification to take over complex issues.
Experience the Power of Omnix
Unify, automate, and orchestrate your communications. Deploy your first AI agent in minutes.