Turn Conversations into Actionable Insights
Go beyond just talking. Understand your communication performance with beautiful, live-updating dashboards. Track key metrics, monitor agent productivity, and make data-driven decisions to optimize your customer experience.
Your Command Center's Pulse
Get a real-time overview of your entire communication operation from a single, comprehensive dashboard.
Optimize Your Team
Drill down into the performance of your human and AI agents. Identify top performers, spot coaching opportunities, and manage your call queues effectively.
- Agent Leaderboards: Track resolutions, response times, and more.
- Queue Metrics: Monitor wait times and abandonment rates to improve service levels.
Experience the Power of Omnix
Unify, automate, and orchestrate your communications. Deploy your first AI agent in minutes.