Orchestrate Your Digital Workforce.

Unify customer conversations and supercharge team collaboration with autonomous AI agents, all from one intelligent command center.

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Tired of the communication chaos?

Stop juggling a dozen apps. Omnix unifies every external and internal conversation into one intelligent platform.

A Platform Built for Action

Deploy Your Autonomous Digital Workforce

Go beyond chatbots. Deploy sophisticated AI agents that can reason, use tools, and execute complex multi-step tasks across your business systems.

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A Single Source of Truth for Every Conversation

Bring Voice, SMS, Email, Web Chat, and Social DMs into one contextual command center. Give your team a 360° view of every customer journey.

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Connect Your Entire Organization

Omnix isn't just for customer-facing teams. Use webhooks and APIs to connect internal teams, backend systems, and even remote AI agents running in other applications.

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Orchestrate Complex Processes, No Code Required

Design, build, and deploy sophisticated communication flows with our powerful and intuitive drag-and-drop workflow builder. If you can draw it, you can automate it.

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Explore All Platform Features

From Prompt to Resolution

See the agentic workflow in action. Omnix transforms a simple goal into an autonomous, multi-step solution.

1. Orchestrate

Define a goal or trigger an automation. This can be an incoming customer message, an internal API call, or a scheduled task. You set the objective.

2. Autonomy

The AI agent takes over. It analyzes the goal, selects the right tools from its arsenal, accesses information, and performs a sequence of actions to achieve the objective.

3. Resolution

The agent delivers the final result. It might be a direct answer to a customer, an updated record in your CRM, or a detailed summary handed off to a human expert.

Integrates With Your World

Solutions for Every Team

Customer Support

Automate ticket resolution, provide 24/7 service, and empower your agents with a complete customer history.

Sales Teams

Qualify leads automatically, engage prospects on their preferred channels, and close deals faster.

Marketing

Launch targeted outreach campaigns, nurture leads with automated sequences, and track performance.

Frequently Asked Questions

A Workflow is a structured, no-code flowchart for predictable processes (like an IVR menu). An AI Agent is a dynamic, intelligent actor that can reason, use tools, and handle unpredictable, multi-step tasks that require autonomy. They work together to provide a complete automation solution.

Yes. This is a core feature of Omnix. You can equip your agents with advanced tools like `ComputerControl` and `Terminal`, allowing them to perform tasks like browsing websites to find information or running shell commands to interact with other systems, all autonomously.

Absolutely. Omnix is a powerful tool for internal use cases like IT support bots, HR onboarding workflows, and company-wide announcements. You can create internal-only channels and deploy AI agents to streamline your workplace communication.

A Remote Agent is an AI you host in your own application. Omnix can hand off conversations to your agent via webhooks, allowing you to integrate proprietary AI or custom logic directly into the Omnix Unified Inbox and communication flows.

Drive Real Business Impact

Increase Efficiency

Automate repetitive tasks and resolve customer issues faster, freeing up your team to focus on high-value work.

Boost Revenue

Qualify leads 24/7 and automate nurture sequences to ensure no opportunity falls through the cracks.

Enhance Experience

Provide instant, intelligent, and consistent service on your customers' preferred channels, building loyalty and trust.

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