ManagerDashboardRpc

This RPC group provides dashboard data for manager-facing views. It exposes read-only endpoints for retrieving active or scheduled campaigns, unassigned conversations, team open tickets, and unassigned tickets.

Endpoints

POST /api/rpc (Method: ManagerDashboardRpc.getCampaignOverview)

• Description: Gets an overview of active and scheduled campaigns.

• Request Body:

  {
    "method": "ManagerDashboardRpc.getCampaignOverview",
    "params": {}
  }

• Parameters:

  Name	Type	Required	Description
  None	-	No	This method does not accept request parameters.

• Response:

  {
    "success": true,
    "data": {
      // Response shape is returned by `CampaignService.getCampaigns(...)`.
      // The inspected source for `CampaignService` does not include this method,
      // so the exact payload structure cannot be confirmed here.
    }
  }

• Example (cURL):

  curl -X POST "${APP_BASE_URL}/api/rpc" \
    -H "Content-Type: application/json" \
    -d '{
      "method": "ManagerDashboardRpc.getCampaignOverview",
      "params": {}
    }'

POST /api/rpc (Method: ManagerDashboardRpc.getUnassignedConversations)

• Description: Gets all open, unassigned conversations.

• Request Body:

  {
    "method": "ManagerDashboardRpc.getUnassignedConversations",
    "params": {}
  }

• Parameters:

  Name	Type	Required	Description
  None	-	No	This method does not accept request parameters.

• Response:

  {
    "success": true,
    "data": {
      "data": [
        {
          // Conversation objects returned by `UnifiedInboxService.getConversations(...)`
        }
      ],
      "totalCount": 0
    }
  }

  The service returns a paginated object with data and totalCount. Each conversation entry is enriched with contact information and an unreadCount value when available.

• Example (cURL):

  curl -X POST "${APP_BASE_URL}/api/rpc" \
    -H "Content-Type: application/json" \
    -d '{
      "method": "ManagerDashboardRpc.getUnassignedConversations",
      "params": {}
    }'

POST /api/rpc (Method: ManagerDashboardRpc.getTeamOpenTickets)

• Description: Gets all open tickets for the entire team.

• Request Body:

  {
    "method": "ManagerDashboardRpc.getTeamOpenTickets",
    "params": {}
  }

• Parameters:

  Name	Type	Required	Description
  None	-	No	This method does not accept request parameters.

• Response:

  {
    "success": true,
    "data": {
      "data": [
        {
          // Ticket objects returned by `TicketService.getTickets(...)`
        }
      ],
      "totalCount": 0
    }
  }

  The service returns a paginated object with data and totalCount.

• Example (cURL):

  curl -X POST "${APP_BASE_URL}/api/rpc" \
    -H "Content-Type: application/json" \
    -d '{
      "method": "ManagerDashboardRpc.getTeamOpenTickets",
      "params": {}
    }'

POST /api/rpc (Method: ManagerDashboardRpc.getUnassignedTickets)

• Description: Gets all open tickets that are not assigned to any user.

• Request Body:

  {
    "method": "ManagerDashboardRpc.getUnassignedTickets",
    "params": {}
  }

• Parameters:

  Name	Type	Required	Description
  None	-	No	This method does not accept request parameters.

• Response:

  {
    "success": true,
    "data": {
      "data": [
        {
          // Ticket objects returned by `TicketService.getTickets(...)`
        }
      ],
      "totalCount": 0
    }
  }

  The service returns a paginated object with data and totalCount.

• Example (cURL):

  curl -X POST "${APP_BASE_URL}/api/rpc" \
    -H "Content-Type: application/json" \
    -d '{
      "method": "ManagerDashboardRpc.getUnassignedTickets",
      "params": {}
    }'